Waystar CEO Matt Hawkins discusses rejected healthcare bills and overturned fees for the “Craman Countdown.”
Some companies are coordinating their workforce as they embrace artificial intelligence and automation at the same time. According to Forbes.
Over the weekend, the outlet reported that Duolingo, UPS, Klarna, Cisco and Inuit are some of the companies that demonstrated the trend.
Duolingo recently said it is working towards “AI-First,” CEO, who outlines various measures that will help him achieve that with a company-wide message published by each Forbes.
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In his message, Von Ahn said Duolingo “will gradually stop using contractors to do what AI can handle,” and that personnel are “only given if the team can’t automate more work.” People’s abilities when hiring and doing performance reviews Use AI According to the message, it is also part of what the company is considering.
The CEO said that the “AI-First” move focuses on “bottleneck removal,” so instead of “replacing DUS with AI,” we can do more with the outstanding duo we have.”
With UPS, Approximately 20,000 employees The company announced it in late April.
Forbes said UPS does not take AI directly on behalf of its employees, but the company is working to improve efficiency through more automation and AI tools.
The biggest customers, UPS and Amazon, agreed in January that the e-commerce giant would cut package volume by more than 50% with UPS.
Klarna is leaning on ai more According to Forbes, it has been used in recent years for customer service, transaction processing and other functions.
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CEO Sebastian Siemiatkowski has said in the past that certain human work functions can be performed by AI.
Last February, the company said the AI ​​chatbot that it launched could work as 700 full-time agents.
According to Forbes, AI has enabled Klarna to have less workforce.
Last fall, the Cisco system began restructuring to allow it to invest in AI, cybersecurity and other growth areas, the outlet reported. When announcing the restructuring, the company said in a SEC submission that the move “helps more efficiency in its business.”
While US AI energy demand will skyrocket, it also provides opportunities to manage energy
Approximately 7% of the company’s workers have been lost Their work As part of the restructuring.
Cisco has put artificial intelligence in its network management and customer support systems, Forbes reports.
Meanwhile, Intuit announced layoffs of 1,800 workers last July as part of a restructuring to boost investment in artificial intelligence, according to the outlet.
CEO Sasan Goodarzi said the reorganization will allow the reorganization to “allocate additional investments to the most important areas,” according to a company-wide email included in the SEC filing at the time.
The company has identified AI-powered tools it offers as some of the initiatives it wants to put more money into, Forbes reported.
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At the same time, Goodarzi said Intuit will hire 1,800 new people “in roles primarily for engineering, product and customer-oriented” to support the growth field.
Most small and medium-sized businesses use artificial intelligence
AI has seen a massive increase in intakes spurred massive investments and innovation in the sector in the wake of Openai, which released the ChatGpt chatbot in late 2022.
