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Employee satisfaction With Dell Technologies This has been a decline for the second year in a row, and has declined by nearly 50% over the two years.
In an internal video update on Tuesday, Jenn Saavedra, the Chief Human Resources Officer of the Tech Company, announced that Dell’s employee net promoter score had dropped to 32. Business Insider.
last year, Employee Net Promoter Score It has decreased from 63 to 48.
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Employee Net Promoter Score is a metric used to assess employee satisfaction and is calculated from the company’s annual survey, “Tell Dell.” One question asks how much potential an employee might recommend company Business Insider reported it as a suitable place for work.
Dell logo on your smartphone (Mateusz slodkowski/sopa Images/lightrocket bygetty images/getty images)
Saavedra aims to achieve Dell, who has confirmed that this year’s score is “under the benchmark,” and admits the company is taking it seriously. She also said Business Insider reported that Dell was navigating internal and external changes, citing the transcript.
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| Ticker | safety | last | change | change % |
|---|---|---|---|---|
| Dell | Dell Technologies Inc. | 123.88 | +0.31 |
+0.25% |
Four Dell employees cited factors such as the company’s ongoing layoffs and return policies to the office. artificial intelligence According to Business Insider, implementation and culture change as a reason for the decline in scores.
“I was more negative about Terdel than ever,” one Dell employee told the news outlet.
Michael Dell, Chairman and CEO of Dell Inc., will speak at the Dell Technologies World Conference held in Las Vegas on May 20, 2024. (Bridget Bennett/Bloomberg via Getty Images)
In March, Dell began requesting that all staff living near the company’s offices return to work in person five days a week. Business Insider reported that it had dropped to 25,000 employees over the past two years, citing its March SEC filing.
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In February 2023, Dell announced it would cut 6,650 jobs, or roughly 5% of the global workforce. Dell’s co-chief operating officer Jeff Clarke wrote a note to employees at the time the company was experiencing. market conditions According to Bloomberg News, it is “continued to be eroded in an uncertain future.”
Wednesday, August 28th, 2024, Nvidia headquarters in Santa Clara, California, USA. (Getty Images/Lauren Elliott via Getty Images/Bloomberg)
Dell’s employee net promoter score has declined again this year, but the leader’s net promotion score was 76, according to Business Insider.
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To improve employee satisfaction, Saavedra said tech companies will work to have more transparent communication and encourage more frequent conversations between teams and their leaders.
In May, Nvidia and Dell announced that a breakthrough supercomputer powered by artificial intelligence will be launched next year, helping to promote research at the Department of Energy.
Dell did not immediately respond to a request for Fox Business’s comment.
