American Airlines expands AI program to help delay flights for passenger connections

American Airlines continues to test an AI-powered system designed to delay departing flights so passengers don’t miss their flights. make their connections.

The company announced it would test the technology at its Dallas-Fort Worth hub in May 2025.

The program has since expanded to other airports, including Los Angeles International Airport, Charlotte Douglas International Airport, Miami International Airport, Chicago O’Hare International Airport, Philadelphia International Airport, and Phoenix Sky Harbor International Airport.

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For travelers, this change could mean fewer missed connections in some cases.

The system analyzes real-time data to identify flights with passengers who may miss their next departure; Temporarily put your flight on hold It can help those travelers make connections.

American Airlines is testing an AI-based system that holds departing flights to help passengers make connections. (St. Petersburg)

Luisa Barrientos Flores, an American Airlines spokeswoman, said when a flight is put on hold, passengers will be notified by automated text with details of how long the plane will be waiting at the gate. Afar said.

Flights will average 10 minutes, Flores said.

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some travelers They say they already have first-hand experience with the system.

In a post on Reddit, one passenger said he received the notification after his first flight was delayed. The notice said the connecting flight would be waiting at the gate.

The company began testing the technology at its Dallas-Fort Worth hub in May 2025 and has since expanded the program to other major airports. (St. Petersburg)

The traveler said he was especially relieved because he had a tight connection and was worried about missing his connection, especially since it was the last flight of the night.

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User pointed out the following text message We arrived as soon as the plane landed.

The text detailed how long connecting flights would be held.

Passengers may receive an automatic notification alerting them that a connecting flight is waiting at the gate. (St. Petersburg)

United Airlines launched new technology It also aims to allow passengers to establish a closer connection.

The company says the update is based on technology it has been using for several years.

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United Airlines said in a December 2025 press release that it rolled out personalized features that provide step-by-step directions to connecting gates, estimated walk times, real-time flight information updates, and guidance for long layovers.

This update builds on technology that airlines have been using for several years.

The app will also notify you If United Airlines can secure departure flights for travelers with particularly tight connections.

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Fox News Digital has reached out to American Airlines for further comment on its program.