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Salesforce CEO Marc Benioff revealed that software companies are using artificial intelligence (AI) technology to perform a lot of work.
He told Bloomberg’s “Circuit with Emily Chan” host, Emily Chan, that AI is doing 30% to 50%. the work Currently on Salesforce. ”
The company is like that Use AI According to Benioff, it will automate in areas such as engineering, coding and customer service tasks.
The Salesforce logo will be located on December 1, 2020 at its headquarters in San Francisco. (Photo: Stephen Lam / Getty Images / Getty Images)
The CEO said Outlet He thinks it will continue in Salesforce.
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“We all have to get our heads wrapped around this idea that AI can do something before we do and we can do a higher value job,” he said. Bloomberg interview It was released on Thursday.
Benioff admitted that AI is “not 100% accurate,” but according to the outlet, Salesforce said it has experienced around 93% accuracy in its own technology and working with customers.
Marc Benioff, chairman and CEO of Salesforce.com Inc., will listen to her during a Bloombergwest TV interview at the Dreamforce Conference held in San Francisco on Thursday, September 17th, 2015. (Photographer: Getty Images/David Paul Morris via Getty Images/Bloomberg)
“We never see them say we’re 100%, but I think it’s on a much lower level for many other vendors because there’s not much data or metadata.
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The company has I’ve accepted AI More and more in their business, some people are even saying it will, and they are doing some work already done by humans.
AI is “a digital labor revolution. So we’re looking at a digital labor revolution that will probably be rolled out between $3-12 trillion in digital labor,” Benioff told Bloomberg.
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“That digital labor will be everything from AI agents to robots,” he continued.
Artificial intelligence is studying robots and cyborg development for the future of living people. (istock / istock)
The technology began to significantly increase in intakes in the wake of Openai, which released the ChatGpt chatbot in late 2022, spurring major investments and innovation in the sector.
AI benefits Salesforceproviding customers and other businesses with AgentForce and other AI-powered tools.
